Frequently asked questions
Where are the products from? Are they translated to English?
It comes all the way from Brazil! Every single product is produced in my hometown Fortaleza/Ceará located in the Northeast side of Brazil.
Yes! Every single product is translated to English, all the information is in the back label.
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
How do I become part of the community?
It is our pleasure to have your interest to join our exclusive Brazilian Bounce Community where we have small gathers, brand events, gigs and event brand trips!
To join is very easy, purchase one product and you will receive an email with the link to join our online community.